Trade Counter Supervisor

Beesley and Fildes Ltd are currently recruiting for a Trade Counter Supervisor to work out of our branch based in Chester.

As a Trade Counter Supervisor you will be responsible for providing a ‘first point’ of call for customer and maintaining high levels of customer service to maximise sales potential. In return we offer a competitive salary, ongoing career progression/development and the opportunity to join a well-established, leading Builders Merchants in the North-West.

Hours: Monday to Friday 07:30am– 17:00pm & alternating Saturdays 08:00am -12:00pm

Pay: £13.00 – £13.50 per hour DOE

Main Duties

  • Follow up and file quotations issued to check competitiveness and to secure sales
  • Merchandising front of house / shop floor & ensuring adequate stock levels
  • Assisting customers over the telephone
  • Assisting customers face to face within the branch
  • Dealing with suppliers
  • Ongoing product training and development
  • Monthly stock take

Requirements/Qualifications

  • Previous experience in a customer facing role within a builders merchant or similar environment
  • Strong customer service and communication skills
  • Sales driven mindset with the ability to identify opportunities to maximise profit

As well as providing full uniform, company pension and free onsite parking, we also offer:

  • Wagestream – access your earnings instantly, when you need them
  • Ongoing Training and career development
  • Employee Assistance Programme (EAP) – 24/7 support for your wellbeing
  • Staff discount across our product range
  • Generous holiday allowance – 22 days plus bank holidays
  • Christmas shutdown, giving you quality time off during the festive season
  • Salary £13.00 – £13.50 per hour DOE
  • Contract Type Full Time
  • Closing Date 30/04/2026
  • Category Beesley & Fildes – Counter
  • Location Chester CH2
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