At Beesley and Fildes, our branches wake up before the sun does. Yard lights flicker on, forklifts rumble into action, and colleagues arrive with coffees and quick chats, ready for whatever the day brings. Before the doors open, the team checks orders, prepares collections, and makes sure the yard and counter are safe, stocked and organised. Drivers complete their safety checks, and plan their routes for the day. Inside, Internal Sales review quotes and customer orders, making sure everything is lined up for a smooth start. Managers walk the branch, checking in with teams, reviewing priorities, and ensuring everyone has what they need. It’s a calm, focused moment – the kind of quiet teamwork that sets the tone for everything that follows.
Then, the shutters go up, and the day starts instantly. Builders arrive early for materials, homeowners pop in with questions, and the phones start ringing. From this point on, every role plays a part in keeping the branch running smoothly. Yard Operatives drive the pace of the morning. They load vans, pick orders, check stock levels, and help customers find exactly what they need. They’re constantly moving – lifting, organising, problem-solving – and they are often the first friendly face a customer sees. Inside, Counter colleagues keep the flow steady. They answer questions, find solutions, process orders and guide customers through product choices. They juggle conversations, stock checks, and technical queries with calm confidence, keeping the branch grounded even during the busiest moments.
Behind the scenes, internal sales support the whole operation. They prepare quotes, manage customer accounts, and coordinate with suppliers and transport teams. When a big job needs careful planning, they’re the ones who make sure everything lines up. Meanwhile, transport teams keep the wheels turning – literally. They plan routes, load vehicles safely, and deliver materials across the North West. Drivers become familiar faces to customers, often knowing their sites, routines and preferences better than anyone else. Overseeing the whole operation are managers and supervisors. They support colleagues, solve problems, keep the branch safe, and make sure customers get the service they expect. They jump in wherever needed – helping in the yard, answering the phones, or stepping into transport during busy spells.
By midday, the branch is in full flow. Deliveries arrive, stock is booked in, customers collect materials and colleagues help each other through the rush. There’s laughter, teamwork and the kind of camaraderie that comes from shared graft. As the afternoon settles, the team prepares for tomorrow – checking orders, tidying the yard, updating stock, and making sure everything is ready for the next busy day. When the shutters finally come down, there’s a real sense of achievement. Another day helping people build homes, businesses, and communities across the North West.
Every role matters. Every colleague contributes. And every day brings something different – that’s what makes branch life special.